Terms &
Conditions

Reservations

To confirm your booking, full payment is required at the time of reservation. You’ll receive a confirmation email once your booking is complete. Please check this carefully and let us know straight away if anything is incorrect. Once confirmed, the room rate and terms cannot be changed.

Cancellations

Cancellations or amendments must be sent by email to info@driftwoodcornwall.co.uk or via the booking partner used.

• More than 7 days’ notice: Full refund.

• Less than 7 days: Non-refundable.

In the rare case that we need to cancel your reservation due to circumstances beyond our control, we’ll do our best to help you find alternative accommodation. However, Driftwood cannot accept liability for additional costs.

We recommend arranging suitable travel insurance.

Payment

We accept all major debit and credit cards, excluding American Express.

VAT

All prices include VAT at the prevailing rate. If the rate changes after your booking is made, we’ll let you know before your stay.

Car Parking

Complimentary on-site parking is available. We cannot accept liability for theft or damage to vehicles.

Pets

We do not allow pets. If you require an assistance dog, please let us know when booking so we can allocate an appropriate room.

Arrival & Departure

Rooms are available from 3:00 pm on the day of arrival. You’re welcome to arrive early and use the facilities while we prepare your room.
Check-out is by 11:00 am, and you’re welcome to continue enjoying the facilities for the rest of the day.

Smoking

Driftwood is a non-smoking property, including the decking areas.

Damage

Guests are responsible for any damage caused during their stay and will be charged accordingly.

Children

Children are subject to the same booking terms as adults. Breakfast for children is charged at £20.